What's on the blog: Elrah Consulting's blog

 

The Tipping Equation Of Change

25th Jul 2012 at 12:12

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Want to know what is on the other side?

Contemplating Change?

Take a read of our quick article about understanding change.

Change - can you afford not to?

19th Jul 2012 at 12:12

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Found this video on YouTube. It's a really good view of the "change management" myth.

Take a look.....

Viral Adverts

16th Jul 2012 at 12:12

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"Going Viral" online adverts - what does it mean? Well it isn't my field of expertise, but having read an article in HBR, I guess I know more now about what makes a viral advert.

Read on to find out more

WARNING - you may not want to watch these in a full office!

July 2012 Newsletter

9th Jul 2012 at 02:02

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Offers, Tips, Updates, Stories - Ideas for Growth July 2012

Its like ......

8th Jul 2012 at 12:12

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Stories can be a very powerful way of getting your message across.

Here we tell a story and leave it to you to decide the meaning. There may be multiple meanings that you can glean.

Take a read of this month's short story....

Communication Skills

5th Jul 2012 at 12:12

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Want to make yourself understood? Want to understand others? When it comes to communication it is not what we say or how loud we say something that is the most telling part of our communication!
Read on to find out more......

Book Review - Flipnosis - Kevin Dutton

23rd Jun 2012 at 12:12

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This is not necessarily a book about Persuasion or Negotiation Skills.

But it is a really interesting insight into to the Art of Persuasion, the skills needed to convince people, and the fact that there can be a dark side to the really artful persuader!

Read on to find out our view.

Customer Service - it isn't easy!

21st Jun 2012 at 09:09

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So I had a bit of a rant on Twitter last night. As I was being "served" at a restaurant, I couldn't help thinking to myself what could be done to improve this gentleman's approach.

Read on to find out more.

Resources

15th Jun 2012 at 12:12

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We have busy bees creating and looking for "stuff" that you may find useful.

Take a look at our BOOK REVIEWS and USEFUL WEB LINKS by clicking "Resources" above.

Book Review - 59 Seconds - Richard Wiseman

12th Jun 2012 at 12:12

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A good read for sceptics of "Self Help" or "Personal Change"

Jubilee Communication Observations

6th Jun 2012 at 01:01

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The Jubilee Celebration has provided us with many opportunities to celebrate and reflect, and we could write numerous blogs giving you our view, but we thought we would take a look at Charles' closing concert speech to see how we can use communication skills powerfully with big impact on our audiences. We also take a look at the art of reading peoples' reactions and emotions, the subtle movements that can help you ascertain what someone is thinking and feeling.

Read on to find out more.

Designing Training Programmes

5th Jun 2012 at 01:01

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Designing material for training course or development programmes can be a lengthy process, but the time spent is so invaluable in helping you make your training the most effective it can be.

Read on to see our tips for developing material for your programme.

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Bad (and good!) news travels fast Why delivering good customer service is essential in the age of social media.

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