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Some of our testimonials

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Getting The Best From Your Management Team - November 2012

"Emma clearly demonstrated her expert knowledge throughout the session, but it was her personal characteristics and people skills which really enabled the group to gain maximum understanding of the topic. The level of engagement Emma got from the audience was fantastic. As a result, the feedback from the group was outstanding. 

I would have absolutely no hesitation in recommending Emma as a facilitator and feel honoured to have the support of Emma on my programme" - C. Orrick - Skills Bridge

"Emma delivered a FANTASTIC session on "Getting the best from your management teams."  The design and structure of the session was pacy and informative, she managed to pitch her delivery to a range of diverse organisations in a way that was meaningful to them. Prior to the session, Emma had taken the time to really listen to the delegates, so what she delivered was highly personal and very informative. We received some great feedback from the delegates." - S. Ratnatunga - Ideas For Change


Customer Experience Training 2013

How to Get the Customer To Sell More for You Workshop - Durham Business Group - May 2013

"When I registered for the course, my objective was to learn about  'Customer Experience'. The presentation / delivery was excellent. The content was incisive and on completion I was certainly more informed about what the customer could do for me. I thoroughly recommend this course". I. Charlton

Customer Experience Training February 2013

"Trainer was passionate & Enthusiastic"

"Excellent Session by the Excellent Emma",

"Good Presentation, made me look at customer experience from another perspective" 


Change Management Training - April 2013

"I am writing to say thank you for the training course I attended recently, I thought both the delivery and the venue was excellent.

I was a little apprehensive before arrival as the subject matter of the course can be quite heavy going but the relaxed, informal atmosphere and group involvement meant the day just flew by and was more enjoyable than I expected.
I would have no hesitation in recommending Elrah Consulting Ltd. for provision of training services. This has been an excellent course, practical and relevant and extremely useful" - I. Martin MHT Technology

"Emma included everybody in the workshop and also used our personal work backgrounds to get the points and views over - a very powerful presentation" - T. Peters TPAC


First Friday Effective Meetings - March 2013

"This was an excellent session - thankyou!"

"Lots of interaction on this session. Engagement and sharing of ideas was very well received!"

First Friday Effectiveness in the Workplace - April 2013

"Great Course - Brilliant Delivery"

"Thought the 90 minute session was spot on"


"I have had the pleasure of delivering training alongside Emma for the last 4-5 years

Emma has a wonderful ability to take very complex challenges we face in our business, understand and digest them and then deliver those challenges to any audience in a training, facilitated manner.

Her personality allows her to connect really quickly with any audience and this quickly creates an effective, safe, learning environment for attendees to be in, which ensures people who attend Emma’s training contribute openly, comfortably and honestly" - K. Thresh - Future Electronics


"Emma’s facilitation skills are one of her greatest assets & certainly when brainstorming ideas, she just has a very natural ability to create an effective learning experience that is always interesting and relevant". - Learning & Development Consultant - EMEA

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Published on 22/01/2013 by Emma Harle.

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