Elrah Consulting: Customer Testimonials

"Having attended a training course run by Emma, I felt confident that should would be able to deliver a bespoke half day training session on team dynamics I required. We met over coffee discussed my requirements and Emma very cleverly and quickly grasped both my desired outcomes and the subtleties of delivering such a session to a small team. She turned this round into a clearly articulated proposal that addressed the issue. Emma delivered a clear and well-structured session with my team, and made them feel both at ease with the subject and each other. All of us have nothing but positive feedback for both the content of the course and the style it was delivered. We couldn’t recommend Elrah Consulting more".                                                                                                                                               V. Sixsmith - EcoNorth

Struggling To Juggle June 2013

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First Friday - Effectiveness in the Workplace April 2013

"Great Course - Brilliant Delivery"

"Thought the 90 minutes session was spot on"

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CDC Enterprise Talk April 2013

"I’ve started using the system. It’s a good way of prioritising tasks, before I had a huge list with no idea where to start. Good job, I got a lot from that" 

"I have had the pleasure of delivering training alongside Emma for the last 4-5 years

Emma has a wonderful ability to take very complex challenges we face in our business, understand and digest them and then deliver those challenges to any audience in a training, facilitated manner.

Her personality allows her to connect really quickly with any audience and this quickly creates an effective, safe, learning environment for attendees to be in, which ensures people who attend Emma’s training contribute openly, comfortably and honestly"

K. Thresh - Future Electronics

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"Emma’s facilitation skills are one of her greatest assets & certainly when brainstorming ideas, she just has a very natural ability to create an effective learning experience that is always interesting and relevant".

Learning & Development Consultant - EMEA

How to Get the Customer To Sell More for You Workshop- Durham Business Group - May 2013

"When I registered for the course, my objective was to learn about  'Customer Experience'. The presentation / delivery was excellent. The content was incisive and on completion I was certainly more informed about what the customer could do for me. I thoroughly recommend this course"

I. Charlton - Construction Industry

Customer Experience Training February 2013

"Trainer was passionate & Enthusiastic"

"Excellent Session by the Excellent Emma",

"Good Presentation, made me look at customer experience from another perspective" 

Change Management Training - April 2013

"I am writing to say thank you for the training course I attended recently, I thought both the delivery and the venue was excellent.

I was a little apprehensive before arrival as the subject matter of the course can be quite heavy going but the relaxed, informal atmosphere and group involvement meant the day just flew by and was more enjoyable than I expected.
I would have no hesitation in recommending Elrah Consulting Ltd. for provision of training services. This has been an excellent course, practical and relevant and extremely useful" - I. Martin MHT Technology

"Emma included everybody in the workshop and also used our personal work backgrounds to get the points and views over - a very powerful presentation" - T. Peters TPAC